Contact

We are here to help

Use the contact form for questions about our designs, sizes, finishes, personalization or the status of an order.

International customer care: support@astralchartfactory.com

To help us respond faster

• Enter the email address used for the purchase.
• If your question concerns an order, include its reference number.
• Clearly describe the product, size and finish you need help with.

Do not send passwords, access codes, full bank details or identity documents through this form.

For questions about the birth details needed to personalize a birth chart, follow only the secure instructions shown during checkout.